Shipping Policy
We ship all orders with speed, care, and flexible options to meet your needs domestically and internationally.
Once a tracking number is issued and the carrier has picked up the package, delivery times depend entirely on carrier performance. Delays caused by the shipping carrier are outside our control and are not our responsibility. If a shipment is delayed, customers must contact the carrier directly to arrange delivery, redelivery, or pickup.
Order Processing
Orders placed and paid before 12:00 PM (noon) PST ship the same business day. Orders placed after 12:00 PM PST, on weekends, or on holidays ship the next business day or Monday.
Domestic Shipping Options (U.S.)
Free Standard Shipping on orders over $200
Overnight: $45 flat rate, or free on orders over $800
2-Day (Business Days Only): $17
International Shipping
Flat Rate: $95
Free International Shipping on orders over $1,500
All shipments include tracking and are securely packed to ensure product integrity.
For any shipping-related questions, please contact: [email protected]
When will my order ship?
Orders are processed within one business day after payment. Orders placed before 12:00 PM (noon) PST ship the same business day. Orders placed after 12:00 PM PST, on weekends, or on holidays ship the next business day.
Do you offer free shipping?
Yes. U.S. orders over $200 qualify for Free Standard Shipping.
What expedited shipping options are available?
2-Day shipping is available for a $17 flat rate (business days only). Overnight shipping is $45 and is free on orders over $800.
Are delivery times guaranteed?
Once a tracking number is issued and the carrier has picked up the package, delivery times depend entirely on carrier performance. Delays caused by the shipping carrier are outside our control and are not our responsibility. If a shipment is delayed, customers must contact the carrier directly to arrange delivery, redelivery, or pickup.
What should I do if my shipment is delayed?
Customers must contact the shipping carrier directly to arrange delivery, redelivery, or a pickup location.
Customer Service
Customer service operates during normal business hours Mon-Fri 9am to 5pm PST, Processing and response times may vary based on order volume.